| Title | Party-Directed Mediation: Helping Others Resolve Differences - (2nd Ed, 2009) – Chapter 9 |
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| File Information | In her second pre-caucus, Rebecca feels heard and is willing to consider that there are relationship issues to deal with, not just facts. At first, Rebecca is concerned with the dysfunctional behaviors Nora brings to the relationship. Towards the end, Rebecca acknowledges she might also be contributing to the dispute. Rebecca has begun the transition to seeing Nora as a real person. Because of the protracted nature of this conflict, the mediator would have done well to engage the parties in a third set of pre-caucuses. |
| Author |
Billikopf, Gregorio
Area Farm Advisor emeritus
Labor management in agriculture: employee productivity (employee selection and testing, piece-rate pay design, incentive pay, internal wage structure and quality control); interpersonal mediation (co-worker mediation, supervisor-subordinate mediation, communication, interpersonal negotiation skills, effective listening); and supervisor training (employee discipline, praise, performance appraisal). |
| Publication Date | Jan 2, 2009 |
| Date Added | May 1, 2009 |
| Description | Rebecca’s Second Pre-Caucus. |
| NALT Keywords |